Trouble Shooting

Color Sample JP

Case 1. After install or update, you can’t start this app.

Solution 1
If you have registered favorite colors , you should make a backup copy of “colorsamplejp_cfg.xml”.
1) Remove “colorsamplejp_cfg.xml” in “home directory/colorsamplejp” (e.g. c:/users/[userID]/colorsamplejp/colorsamplejp_cfg.xml).
2) Restart app.

Case 2. GUI isn’t being shown properly.

Solution 2
1) Remove “colorsamplejp_size.xml” in “home directory/colorsamplejp” (e.g. c:/users/[userID]/colorsamplejp/colorsamplejp_size.xml).
2) Restart app.